Hiranyam Return Policy

Our Commitment to Quality

At Hiranyam, we are dedicated to delivering the highest quality Ayurvedic skincare and wellness
products. Each item is carefully crafted with the finest ingredients, ensuring that you receive
products that meet our high standards of purity and efficacy.

Understanding Our No-Return Policy

We value your trust and strive to maintain the highest standards for product quality and
customer satisfaction. Due to the delicate nature of our products and for hygiene reasons, we
maintain a ‘No-Return’ policy. This policy ensures that every product delivered to you is never
used, completely safe, and adheres to strict hygiene standards.

Our Policy Details

 **No Returns:** Once purchased, products cannot be returned. We believe this policy is in the best interest of our customers’ health and safety, ensuring that every product you receive is fresh and untouched.
– **Damaged or Incorrect Products:** In the rare event that you receive a damaged or incorrect product, please contact our customer service team within 48 hours of receiving the order. We will assess the situation and work towards a satisfactory solution, such as a replacement or a credit note.
– **Customer Support:** We understand that this policy might raise some questions. Our
customer support team is always available to assist you with any queries or concerns about
your purchase.

Helping You Choose Righ

We encourage our customers to carefully review all product information and usage guidelines
available on our website before making a purchase. Our customer service team is also at your
disposal to provide additional information and guidance, ensuring that you make an informed
decision

Feedback and Concerns

Your feedback is invaluable to us. If you have any concerns or suggestions about our products
or policies, please feel free to reach out. We are committed to continually improving our services
and appreciate your input.